Privacy Policy for Vastrika
Effective Date: June 27, 2026
Welcome to Vastrika. We value your trust and are fully committed to protecting your personal information and privacy rights. This Privacy Policy details how we collect, use, store, share, and protect your information when you visit our website, utilize our platform, purchase our ethnic wear garments, or interact with our integrated digital services.
This document satisfies core transparency standards, including standard e-commerce protocols and regional provisions (such as the Information Technology Act, 2000). Please read this policy carefully to understand our workflows regarding your personal credentials.
1. Information We Collect
We receive and store data that you explicitly provide through our workflows, as well as necessary structural operational metrics:
• Personal Identifiers: Name, delivery addresses, billing addresses, active telephone numbers, and email communication addresses provided during account registration or guest checkout.
• Financial Information: We do not store any payment-related data on our infrastructure. All transactions are securely processed externally by our third-party payment gateway partner, Razorpay. We do not store full credit/debit card numbers directly on our servers.
• Transactional Records: Detailed logs of ethnic wear products viewed, cart states, direct orders finalized, purchase history, and related return or refund logs.
• Technical Attributes: IP addresses, browser variants, device identifiers, operational systems, clickstream sequences, and browsing sessions captured via cookies are handled strictly via external analytics tools. These are not captured directly by us, and we do not consume or utilize this data internally.
2. Methods and Legal Basis for Processing
Your details are processed to optimize fulfillment and secure operations based on legitimate commercial requirements:
• Service Fulfillment: Managing order shipments, preparing logistics, and resolving transaction requests.
• Communication Management: Dispatching system transactional status alerts, tracking confirmations, updates on custom order alterations, and responsive support tickets.
3. Data Integration, Sharing, and Middleware
To deliver an agile, integrated commerce environment, data flows safely between specific systems under strict confidentiality parameters:
• Inventory Systems: We utilize our own secure, proprietary in-house inventory management tool. Your transaction information and business logs are processed entirely within our own isolated environment; we do not share or disclose this data with any third-party tools or systems.
• Logistics Partners: Delivery details are accessible only to authorized shipping providers and our operational management teams to execute direct door-to-door delivery.
• Compliance and Legal Safeguards: Information will be disclosed if required by statutory mandates, law enforcement orders, or regulatory investigations.
GRIEVANCE REDRESSAL AND COMPLIANCE OFFICER
Attn: Grievance Officer
Entity: Vastrika Compliance Desk
Email: grievance@vastrika.co.in
Address: Mumbai, Maharashtra, India
4. Data Deletion and Policy Opt-Out Rights
If you wish to deny any of our policies regarding the storing and tracking of your data, or if you want to withdraw your consent, you have the formal right to request its deletion. Please email us explicitly at grievance@vastrika.co.in. Upon receiving your explicit written request, we will permanently remove and delete your personal data from our primary active databases within 30 days, subject to standard statutory compliance exceptions (such as tax or audit records required by law).
5. Cookies and Analytical Trackers
We implement basic cookie files to recognize configurations and remember items left in shopping carts. You can choose to configure your personal web browser to filter or block these files, though certain operational facets of checkout may be limited as a consequence.
6. Data Storage Lifespan and Security Infrastructure
We employ administrative and structural protection shields designed to safeguard personal data against unsanctioned access, leaks, or erasure. Data is stored strictly for the timeframe required to finalize business orders, satisfy legal tax audits, or resolve active claims.
7. Policy Updates
We modify this framework periodically to align with evolving digital standards. Revised guidelines will be published instantly with an adjusted 'Effective Date' timestamp at the top of this documentation.